The following issue occurs in different scenarios, such as when you launch the Instagram app, try to post a story, or perform an action in the app, like seeing a person’s story. Now that we know the potential causes of this issue. Let’s move straight into fixes. We have different approaches for iOS and Android.
1. Start Instagram using the ‘View Activity’ Button (iOS only)
It’s possible that due to a corrupted cache, Instagram isn’t working as intended, which can lead to this error. Therefore, try opening Instagram using the ‘View Activity’ button. This might bypass the error you are facing. Follow these steps:-
2. Clear Cache and Storage Instagram (Android only)
Clearing the cache and storage of the Instagram app may resolve the checkpoint issue. Before proceeding, make sure you have the credentials of your Instagram account available, as they will be required to sign in to the Instagram app.
2. Grant Permissions Required by Instagram (Android only)
If the Instagram app does not have the required permissions, then that could result in a checkpoint error as the essential app modules are barred from accessing essential phone resources (like the camera). Here, giving the Instagram app the required permission on your phone may solve the problem. For illustration, we will go through the process of giving Instagram permission on an Android phone.
3. Disable VPN and Reset the Network Settings
You can also encounter this issue using any proxy or VPN. Disabling the VPN of the phone and resetting the network settings of your phone to the factory defaults may resolve the issue. For illustration, we will discuss the process for an iPhone. Before proceeding, note down the info required to re-set up the network on your phone (like Wi-Fi credentials).
4. Try Another Network
This issue also occurs if your ISP hinders Instagram’s communication with its servers and restricts the app from accessing an essential online resource. Here, trying another network may clear the Instagram error. For illustration, we will discuss the process for an iPhone.
5. Update Instagram to the Latest Build
Updating the Instagram app to the latest build may clear the checkpoint error.
6. Reinstall the Instagram App
This issue might also occur if the installation of the Instagram app has gone corrupt and due to this corruption, the app is failing to execute its essential modules, hence the error. In such a case, reinstalling the Instagram app may clear the error under discussion. For illustration, we will discuss the process of reinstalling the Instagram app on an Android phone.
7 . Use “Get Help Logging In” to Reset the Account Password
Using the Get Help Logging in option on the Instagram app may clear the glitch on the server side. Before proceeding, make sure you have the credentials of your Instagram account available and any recovery options
7. Use the Desktop Version of Instagram
If none of the above worked, then using the desktop version of Instagram may solve the problem as the servers might have been blocking access from a non-trusted device because they “think” that the device is a suspicious one. If none of the above works, then you may use the Instagram website (till the issue is resolved) or may try an older version (strictly not recommended) of the Instagram app.
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